Testimonials

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Pat

MerGo has done an unbelievable job managing my Brookline rental portfolio. When I first brought them on in September, the properties were in really rough shape, as they had been neglected for the past several years. MerGo’s hard work, expertise, commitment, and vision have helped transform a once inefficient and stagnant business into one with tremendous potential. Mergo’s scope of services is all encompassing - they have managed every facet of a large-scale roof renovation project; they have made rent collection much more efficient; they have quickly filled vacancies, and they have greatly improved communication and relations with tenants. In addition to great day-to-day property management, MerGo has spent countless hours identifying inefficiencies, exploring cost-effective solutions, and providing thorough projections along with sound advice. They conducted an insurance policy review …

MerGo has done an unbelievable job managing my Brookline rental portfolio. When I first brought them on in September, the properties were in really rough shape, as they had been neglected for the past several years. MerGo’s hard work, expertise, commitment, and vision have helped transform a once inefficient and stagnant business into one with tremendous potential. Mergo’s scope of services is all encompassing - they have managed every facet of a large-scale roof renovation project; they have made rent collection much more efficient; they have quickly filled vacancies, and they have greatly improved communication and relations with tenants. In addition to great day-to-day property management, MerGo has spent countless hours identifying inefficiencies, exploring cost-effective solutions, and providing thorough projections along with sound advice. They conducted an insurance policy review which resulted in us saving thousands of dollars a year while increasing our coverage and getting better policies! Their attention to detail and commitment to providing top-notch service have been highly impressive. If you are looking for a quality management company to help maximize potential and give your peace of mind knowing that your property is being managed properly, I highly recommend MerGo.

Buyer | Seller

As anyone who has undertaken an apartment search here in Boston understands, it is often a lengthy and arduous process. Having moved multiple times in Boston and worked with several different brokers, hiring Lucas to assist me in my apartment search was a refreshing change. Lucas took ample time to listen to my wants and needs when looking for a new place to live and presented me with units that fit my specifications. With his assistance, I was able to find a unit in a desirable neighborhood close to public transportation at a fair price. His understanding of the city and its various neighborhoods is unparalleled. When the day comes that I embark on my apartment search once again, Lucas will be the first person I call. I cannot recommend his services enough.

Cameron C.

Lucas was an amazing help in securing an apartment to live in following graduation. He was very upfront about all of the details throughout the entire process which was crucial considering the personal obstacles that we needed to overcome for this to work out. Moreover, he was and still is always available to answer questions and settle concerns. Finally, the balance he struck between being professional and casual at the same time was astounding—his professionalism far outweighed that of the other realtors we worked with during our search, yet it was like a longtime friend was helping us find an apartment, not a realtor we had just met. Lucas will be the first person I go to when it comes to real estate moves in the future.

Buyer | Seller

Lucas was wonderful to work with. I was impressed with his knowledge and quick actions in responding to my every text, email or phone call. Once I made the initial contact with Lucas, he was extremely thorough, knowledgable, and most importantly he was honest. He listened to what our needs were and was on point in delivering what we were looking for. He took our daunting task and turned it into such a pleasurable experience. Although there were many phone calls and emails up front, we only had to spend one day looking at apartments. This was because Lucas listened and delivered. I would definitely reach out to him again for any of my future real estate needs and would highly recommend him for yours. Absolutely loved him.

Paul

Thank you for the amazing on going work you’ve been doing managing our property - much appreciated! When we decided to move to London, we we’re putting our fabulously unique ( and thus very niche) property on the market at among the worst times possible from a rentability perspective - the week before thanksgiving! You have reflected true grit and ingenuity getting us to workable arrangement. Thanks to you we aren’t losing our shirts as we have thriving Airbnb arrangement on our way to better timed regular rental entry this summer. I also appreciate all of your proactive attention to various home maintenance and improvement topics you’ve taken in our best interests. Thank you!

Denise

MerGo Group Property Management has made my first experience being a landlord easy and carefree. They quickly found my tenants, performed the necessary background checks, communicated early and often, and processed all paperwork and deposits timely and accurately. Throughout this first year they quickly made routine repairs and kept me informed a cost and timing. They have been the best interests of both landlord and tenant in mind and have fostered a friendly, responsive and cooperative relationship with both parties which has resulted in high satisfaction. You can trust MerGo Group will deliver worry-free, high quality, and courteous service.

Danielle

I have really enjoyed working with MerGo Group. They demonstrate professionalism in all aspects of looking after my rental property in Boston, when I live out of state. MerGo Group initially helped me find tenants and then ensured they were the right fit for the property. They immediately take care of any issues that arise at the property and make good decisions about what issues needs to be fixed and contact me with the best options for me to make the final decision. It has been a real pleasure wokring with MerGo Group and I would recommend them for anyone looking to manage their property!

Lindsay

MerGo Group has proved to be a dependable property manager for me at a tricky time as I was quickly moving out of state but wanted to ensure my tenants would be well take care of. We worked on new lease which would protect my best interests while looking after my reliable tenants. MerGo Group has always been quick and easy to get a hold of and has been ahead of the game on checking on seasonal maintenance plans and providing tax forms. Knowing that their services. Knowing that their services also include securing future renters for the space will help me rest easy in the future as well.

Buyer

Lucas went far beyond of what would be expected from the real estate agent. He was very responsive and consistently communicated with us throughout the entire process of buying our new property. Lucas have an excellent understanding of the Boston's real estate market and is able very efficiently to apply this knowledge to the customer needs which saves a lot of time for all parties involved in searches and viewings. His passion for art, architecture and gourmet food mixes well with his real estate expertise. It was a pleasure to work with Lucas and we will recommend him to others.

Buyer

My experience working with Lucas Merchant to buy a condo in Brookline was exceptional. My husband and I knew very little about the neighborhood, the market, what to look for and be wary of in an older building. Lucas was very patient, helped us evaluate properties and navigate through the numerous details to consider when buying a home. There was absolutely no pressure. Lucas was fantastic helping us negotiate through the bidding process and was completely available at all hours when it really mattered. As a result, we have a lovely new home and couldn’t be more thrilled.

Buyer | Seller

When we first started looking for an apartment for our daughter, who was a college student abroad at the time, we spoke to a bunch of real estate brokers and were trying to weed through the process on our own. As soon as we met Lucas we were blown away by his knowledge and incredible honesty. The college apartment market can be scary and overwhelming, but Lucas was reassuring and would only show us reputable listings. He helped us find the perfect place in a short amount of time. I am recommending him to everyone I know.

Buyer | Seller

Lucas was great to work with. I was impressed with his knowledge and responsiveness. I reached out to Encore Reality regarding a property I saw online and within 2 minutes of my email Lucas had called me. The next day he had a few apartments lined up for me to see. He really understood what I was looking for in a place. This was my first time apartment hunting and he helped me understand the market and the areas I was looking at. I will definitely reach out to him again for any of my real estate needs in the future.

Sarah

We renovated the ground floor of our home into a rental unit and we started working with MerGo as we finished up construction. They helped us understand the market, gave advice on what we should provide, took pictures, and found a tenant for us. They and were responsive and thorough throughout the process. They took over managing the space in December just as the weather turned cold and responded instantly to problems with the heating and pipes. MerGo gets an A+ for customber service from us.

Evie

MerGo Group is a great property management company. They are polite, knowledgeable, and easy to get a hold off. As an owner, I trust that MerGo Group will manage my property well and keep me posted of any issues in the unit. They treat me and my tenant with respect and I think that’s what makes them an utter joy to work with. I hope to keep a very long working relationship with MerGo Group and have recommended them to friends who have rental properties. MerGo Group is simply the best!

Ann

When I decided to rent out my condo, MerGo Group helped me step by step through the process. They marketed the property, screened applicants and secured terrific tenant. They have quickly and capably addressed the handful of maintenance issues that have come up. MerGo has always been very professional, prompts and responsive, and I’ve been impressed with the quality of their work. I would simply not have been able to be a landlord otherwise--they make the process truly hassle-free.

Buyer | Seller

Lucas was an absolute pleasure to work with. He made everything convenient, quick, and accurate. He knew the right places to show us, and even helped us pick which place was right. It seemed like he cared a lot about helping me find a place to live and even helped me choose when I was torn between two places. Lucas was extremely professional and handled everything above expectations. If anyone is looking for a place to live, Lucas should be the first man you call, without a doubt!

Buyer

Lucas structured a great offer and helped us snap up a condo before it ever had an open house. Lucas was persuasive in getting us an early showing. Lucas has the resources that a seasoned realtor should have like a list of contractors and recommendations that move along the process from bidding on to closing on a property. He has strong knowledge of the Boston real estate market. Lucas was very responsive and was always on call to meet our needs as buyers.

Amy P.

Lucas is absolutely fantastic and a complete professional. I was a bit apprehensive moving from out of state to Boston, but he was so helpful in finding a great place for me to live according to all of the amenities and other requests I had. He is always available for correspondence via phone or email, and has been invaluable throughout the entire process. I emphatically recommend him to anyone who is needing assistance to find a place to live!

Daniel B.

Lucas reached out to me and, after doing some research, I noted that he was well reviewed by both his clients and his peers. In no way do I regret utilizing Lucas as a resource in my search for a rental. He was relentless in helping us find the perfect spot. Although he is young I believe he has the right level of experience and credentials to succeed in helping almost anyone with their next rental or purchase.

Todd

My wife and I worked with MerGo Group from the day we started searching for an investment property, then through purchase, marketing, and now management. It’s been a pleasure every step of the way. Not only is the team at MerGo Group personable, but they have been both proactive and responsive; highly attentive to both me and my tenants. They have been an ideal partner in property management.

Seller

In addition to great day-to-day property management, MerGo has spent countless hours identifying inefficiencies, exploring cost-effective solutions, and providing thorough projections along with sound advice. If you are looking for a quality management company to help maximize potential and give you peace of mind knowing that your property is being managed properly, I highly recommend MerGo.

Seller

When I first brought Nate & the MerGo team onboard in September 2017, the properties were in really rough shape, as they had been neglected for the past several years. Nate and his team’s hard work, expertise, commitment and vision have helped transform a once inefficient and stagnant business into one with tremendous potential.

Colby G.

Lucas is a great agent. He went above and beyond to ensure that all my needs were met when it came to finding a new apartment. He really listened to what I was looking for and met all the criteria that was on my list. Now I have a great place thanks to him! I will definitely recommend him to all my friends in the Boston area.

David S.

As a first time landlord MerGo has been a pleasure to deal with. They took care of the entire process from leasing my unit, recommending updates to increase the rental value, to handling all tenant communication, rent collection, and maintenance. I couldn’t have been a landlord without their help and expertise.

Aidan D.

I’ve had to deal with some terrible property management companies in Boston in the past, so it’s refreshing to deal with one that actually replies to emails and calls in a timely manner, does what they say they’re going to do, and actually has my best interests in mind. Could not recommend MerGo enough.

Richie R.

Lucas provided me with a fantastic experience. He knew the Allston area well and show me a wide range of properties in my price range. My roommate and I ended up selecting a room he suggested pretty early on in the process. I would definitely suggest using Lucas!

Seller

Lucas and the Walker Residential Team helped sell my condo in Brookline recently. The condo sold in under 14 days and sold for over asking price, due to his negotiating and pricing my condo so well. He's very professional and organized. Highly recommend.

Buyer | Seller

Lucas went above and beyond helping my friends and I find the perfect apartment. He always made himself available and only showed us properties that he knew we'd be interested in. Would recommend him to anyone!

Christa S.

Lucas was great! He was extremely helpful through the process and extremely responsive. He helped make this process as easy on us as possible which is greatly appreciated in this crazy Boston market!

Kelsey R.

Lucas was extremely responsive and kind. He is willing to work hard to best meet his clients' needs and is a pleasure to work with. I would definitely recommend his services and expertise!

Seller

Lucas is very knowledgable and is a strong advocate for his clients. He did an excellent job representing me throughout the transaction process. I would highly recommend him to others.

Scott & Jacqueline W.

Very easy to deal with. Very responsive. Not pushy. Very patient when asked a million questions. Knowledgable. We were able to get a great house very quickly.

Buyer | Seller

Luke was on top of my property throughout the entire sale. He's very knowledgeable and, most notably, more driven than any other agent I've ever worked with.

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